Telecommuters are individuals who spend part, if not all, of their working hours at another location other than the workplace. For most people it is their home. In order to do this one must have a variety of “telecommunication technologies” such as a telephone, Internet, various computer programs and a fax machine at one’s disposal.
Telecommuters need to have excellent skills when it comes to the laborious task of telephone interviews. The first most important phone interview tip is to always be prepared in case you are contacted for an interview, no matter what time of day it is. Many employers do not give telecommuters the heads up in advance about when they will be calling to speak with them.
Another important phone interview tip is to get ready for your interview in much the same way you would for a regular “in person” interview. Anticipate what questions you might be asked and have appropriate answers in your mind (or written on paper) before the interview even begins. Be ready and willing to answer questions about your educational background, work experience and skills. Also be prepared to tell the prospective recruiter or employer what you could do for him or her.
Prepare a list of questions you wish to ask the interviewer. Always ask at least a few questions as it shows that you are paying attention and that you are very interested in the position in question. Keep in mind that phone interviews are sometimes more difficult to gage because you have to rely completely on the spoken word. Neither the interview nor interviewee is able to pick up on body language or any nuances of behavior but instead must go by the words and questions they are presented with and the pitch and intonation of words. Tread carefully and maintain a balanced, professional and courteous tone of voice at all times.
It is essential in a phone interview for a telecommuter to speak as a person in the know. Don’t indulge in too many “ums”, “okays”, “I don’t knows” or “uhs” as these words don’t carry with them an air of knowledge or confidence. Always have your resume nearby so you can consult it during your phone interview. After all the interviewer is looking at your resume, why shouldn’t you be as well?.Other important tips include turning your call-waiting feature off so there are no interruptions; making sure you are alone in the room and there is no noise anywhere nearby to disturb the interview and having a notepad and paper handy to jot down any relevant information that you glean from the interview.