Mystery shopping is otherwise known as undercover or secret shopping. Mystery shopping is a business activity aimed to improve customer satisfaction. To carry out the process a mystery shopper is engaged by the business owner to find out how the mystery shopper is getting treated or gets products and services in the business unit. The feed back from the mystery shopper is got in the form of a report to improve the services or treatment. The mystery shopper too benefits either as he gets products or services free of cost for conducting such an inspection. Internet is a place where such kinds of jobs are abundant in nature. The nice thing about this job is that anyone can become a mystery shopper or can be hired as mystery shopper. Mystery shopping is not limited to only buying products, it can involve getting a new haircut, or gambling, or traveling to a place, or dinning in a restaurant or even finding out the customer service offered at a work place. The next best thing about mystery shopping is that the companies do not charge any kind of registration fees.
Tips on becoming a successful mystery shopper:Since there is no fee involved for registration, a person can register with many mystery shopping companies, so that he gets a fair chance to mystery shopping. The manuals, training and instruction are all free of cost. This will enable find out the difference between genuine mystery shopping company and a fake one.
When the person gets his first assignment, it has to be utilized in such a way that the person gets more and more assignments from the company. The success in getting mystery shopping assignments lies on the acceptance of the assignment within short notice, complete it within the time limit and submit the feedback or report in a professional way.
Even though mystery shopping may seem to be a fun filled activity, it calls for a professional approach to the whole activity. Commitment to the job is very essential. If the commitment cannot be met within the time frame, rescheduling or extension can be requested.
A genuine mystery shopping company or agency will reimburse the money spent on shopping and also for the service provided by the mystery shopper. Even though experience provides enough earnings, many mystery shoppers do this as a part time work and consider it as a secondary source of earning.
It is also a good idea to apply with scheduling companies as they work with many mystery shopping companies. The scheduling companies normally provide a challenging task and more earning for doing so, than the original company.
A great tip is to become an ace mystery shopper. This can be achieved by developing a good relationship with a particular company and perform the jobs with utmost care and perfection. To become an ace mystery shopper may take time and it is only worth doing with reputed companies. The mystery shopper should keep his eyes always open and do the best job.
If the person gets certified through the mystery shopping providers association, he has a better chance of getting hired than others. Attending seminars on this field will also enhance the chance of developing good contacts with mystery shopping schedules, who will provide jobs in turn.